Pricing, timing, the gates, the brands, the warranty. If it isn’t here, call — we’d rather answer than guess.
Call with the symptom and the street. It takes two minutes and you’ll know exactly what happens next.
📞 Call (843) 969-4415The trip anywhere we serve, a hands-on diagnosis of the machine with a meter, and a written flat quote for the fix. Approve the repair and the $99 is credited against it. Decline, and $99 is the whole bill.
No. One price card for the whole area. We’re based on Johns Island, so the islands are the short trip.
You call the pass in or add us to the guest list with the property address; the technician arrives with ID in a marked truck. Rental managers usually handle it for us.
Same-week windows are the norm; a morning call often lands same-day or next-day on Johns Island, Kiawah, Seabrook and James Island. A refrigerator that’s stopped cooling moves to the front of the line, especially in summer.
Dryers, washers, refrigerators and freezers, stoves / ranges / ovens, dishwashers, and the ice makers built into refrigerators. Not microwaves, wine coolers, standalone ice machines or commercial equipment.
All major residential brands — Whirlpool, GE, Samsung, LG, Maytag, Frigidaire, KitchenAid, Bosch, Electrolux, and the built-in lines common on the islands. If it’s a make we’d rather not touch, we say so on the phone.
We come back and finish with no second trip fee. The number you approved doesn’t change.
Yes — a written warranty with every completed repair. Same fault inside the window, the return visit is on us.
Book through the form instead of calling and $18 comes off the written repair price when you approve the quote. It applies to repairs, not to a diagnostic-only visit.
Yes, at the diagnostic. We don’t sell appliances, so there’s no incentive to push a replacement — and no incentive to sell a repair on a machine that’s done.
Card, cash or check when the job is complete. Nothing up front, nothing for a phone conversation.
Regularly — Kiawah, Seabrook, Folly and downtown rentals are a big part of the week. Tell us the check-out and check-in times and we schedule inside the window.
Yes, 9am to 3pm. Sundays are closed; after-hours calls go to voicemail and are returned first thing.
Two minutes on the form and your repair is in the queue with a real time window. Prefer to talk? The phone is faster.
Mon–Fri 8am–6pm · Sat 9am–3pm
Morning calls usually land a visit before dinner on Johns Island, Kiawah and James Island.