A warm fridge in a Johns Island July is not a wait-until-Monday problem. Cooling calls go to the front of the line, the truck carries the parts that fail most, and the quote is written before anything comes apart.
Same $99 diagnostic, same written quote, same warranty on every machine we fix.
From our own invoices around the Sea Islands. Your exact flat quote comes after the $99 diagnostic.
| What you notice | What it usually is | How we fix it |
|---|---|---|
| Fridge warm, freezer fine | Failed defrost heater / thermostat or evaporator fan | Component replaced, airflow to the fresh-food side restored |
| Both sides warming | Condenser fan, dirty coils, or compressor start relay / capacitor | Deep coil clean, relay or fan replaced |
| Runs constantly, never cold enough | Dust-blanketed coils, weak door gasket, or low refrigerant | Coil service, gasket replacement, sealed-system diagnosis |
| Water on the floor | Blocked defrost drain, split water line, or a failed inlet valve | Drain cleared, line or valve replaced |
| Loud buzz from the back wall | Evaporator fan hitting frost, or a failing condenser fan motor | Defrost repair, fan motor replaced |
| Freezer frosting over | Door gasket leak or a defrost system failure | Gasket or defrost component replaced |

Refrigeration faults sort into two boxes: airflow and defrost on one side, the sealed system on the other. The first box is where most calls land — fans, heaters, thermostats, gaskets, relays — and those parts ride the truck. The second box is compressors and refrigerant, and we tell you honestly at the $99 diagnostic whether that repair makes sense against the age of the machine.
The Lowcountry is hard on refrigerators. Garage units on Johns Island and Wadmalaw bake through triple-digit weeks and run their condensers ragged; French-door models in Kiawah kitchens accumulate coastal dust on the coils; beach houses on Folly sit empty for stretches and then get loaded with a week of groceries in an afternoon. We clean the coils on every visit because on the islands it’s rarely wasted work.
Refrigerators, freezers, side-by-sides, French doors, bottom-freezers, garage and second freezers — completed repairs start from $215, $99 diagnostic included, with the $99 credited the moment you approve the quote.
Tell us the machine and the symptom. Same-week windows across the Sea Islands, often sooner.
The tech confirms the fault and writes one flat number. Approve it and the $99 becomes a credit.
The truck is stocked for the common faults, so most jobs finish the same visit. If a second visit is needed, there’s no second trip fee.
Full cycle run, area tidied, written warranty in your hand.
Describe the symptom and we’ll give you a realistic starting price over the phone — before anyone drives anywhere.
📞 Call (843) 969-4415Cooling calls jump the queue, especially May through September. Call in the morning and there’s a real chance we’re there the same day on Johns Island, Kiawah, Seabrook and James Island; otherwise expect a next-day window.
Leave it running unless it’s tripping the breaker or leaking. Keep the doors shut, move what you can to a cooler, and don’t defrost a frosted freezer with a hair dryer — it makes the diagnosis harder and can crack the liner.
Sometimes. On a high-end built-in or a machine under eight years old, often yes. On a fifteen-year-old side-by-side, usually no — and we’ll tell you that at the diagnostic so the $99 is the whole bill.
Yes — ice makers are their own category on this site because they fail their own way, but the same technician handles the fridge, the ice module and the dispenser in one visit.
Two minutes on the form and your repair is in the queue with a real time window. Prefer to talk? The phone is faster.
Mon–Fri 8am–6pm · Sat 9am–3pm
Call (843) 969-4415 with the symptom — weekday windows fill fast, same-week almost always.