On the island
The rest of the lineup.
Same $99 diagnostic, same written quote, same warranty on every machine we fix.
Standing water, a spin that never comes, a leak that shows up on the laundry room floor every third load — washers announce themselves. We fix every format across Johns Island and the lower Charleston area, and we write the price before we start.
Same $99 diagnostic, same written quote, same warranty on every machine we fix.
From our own invoices around the Sea Islands. Your exact flat quote comes after the $99 diagnostic.
| What you notice | What it usually is | How we fix it |
|---|---|---|
| Won’t drain | Drain pump clogged or failed, kinked hose, or a lid / door lock fault | Pump cleared or replaced, hose rerouted |
| Leaks under the machine | Door boot (front-load), inlet valve, drain hose or tub seal | Boot, valve or seal replaced; floor checked for hidden water |
| Won’t spin, just agitates | Lid switch, worn clutch, motor coupling or drive belt | Coupling, belt or switch replaced in one visit |
| Shakes the whole room | Worn suspension rods / struts, or an unbalanced stacked install | Suspension replaced and machine leveled |
| Door locked, error code | Door lock assembly or control board fault | Lock assembly replaced, board only if confirmed |
| Won’t fill or fills slowly | Inlet valve screens scaled up by hard water, or a valve failure | Screens cleaned, valve replaced if needed |
Washers are the machine most likely to fail on a schedule — Tuesday laundry day, a guest house turnover, a rental changeover on Kiawah with the next family arriving at four. The fault list is short: drainage, sealing, drive, suspension, controls. We work it in that order with a meter and a flashlight, not a guess from the symptom, and the written number that comes out of it already has the $99 folded in.
The lower Lowcountry adds two twists. Island well and municipal water leaves mineral scale in inlet valve screens, so slow fills are common in Wadmalaw and the older parts of Johns Island. And the stacked pairs in Seabrook villas and downtown condos take a small toll on suspension over the years — a shaking front-loader on the second floor is a suspension job, not a reason to replace the machine.
Front-load, top-load, high-efficiency, stacked — the truck carries pumps, lock assemblies, belts, couplings, valves and boots for the common models. Completed washer repairs start from $215, $99 diagnostic included.
Tell us the machine and the symptom. Same-week windows across the Sea Islands, often sooner.
The tech confirms the fault and writes one flat number. Approve it and the $99 becomes a credit.
The truck is stocked for the common faults, so most jobs finish the same visit. If a second visit is needed, there’s no second trip fee.
Full cycle run, area tidied, written warranty in your hand.
Describe the symptom and we’ll give you a realistic starting price over the phone — before anyone drives anywhere.
📞 Call (843) 969-4415Yes. We drain it on arrival — it’s the first step of the diagnosis. Don’t bail it into the floor drain or the yard; the pump filter usually holds the answer and we want to see what’s in it.
Almost always. The door boot is the usual culprit and it’s a routine, warrantied part. A leak from the tub seal or bearing is a bigger job, and if the machine is old enough that it doesn’t make sense, we’ll say so at the $99 diagnostic and you can stop there.
Regularly. Give the gate our name and the property address, and tell us the check-in time — we schedule turnovers so the machine is running before the next guests arrive.
On the islands it’s usually mineral scale in the inlet valve screens. Cleaning them is part of the visit; if the valve itself has failed, the repair stays near the starting price.
Two minutes on the form and your repair is in the queue with a real time window. Prefer to talk? The phone is faster.
Mon–Fri 8am–6pm · Sat 9am–3pm
Call (843) 969-4415 with the symptom — weekday windows fill fast, same-week almost always.
