Silent modules, hollow cubes, a fill line frozen solid, a tray that dumps water into the bin — ice makers have a fault list all their own, and island water makes it longer. We service the built-in units inside refrigerators across Johns Island and the lower Charleston area.
Same $99 diagnostic, same written quote, same warranty on every machine we fix.
From our own invoices around the Sea Islands. Your exact flat quote comes after the $99 diagnostic.
| What you notice | What it usually is | How we fix it |
|---|---|---|
| No ice at all | Failed ice maker module, frozen fill tube, or a stuck inlet valve | Module replaced, line thawed and valve serviced |
| Small or hollow cubes | Low water flow — scaled valve, clogged filter, or low house pressure | Valve replaced, filter changed, flow tested |
| Ice tastes or smells off | Old filter, stale ice, or a contaminated bin | Filter replaced, bin and mold cleaned |
| Water in the bin / cubes fused | Freezer running warm, or a mistimed fill | Temperature fault corrected, module adjusted |
| Ice won’t dispense | Auger motor, dispenser flap, or a jammed bin | Motor or flap replaced, bin cleared |
| Leaking behind the fridge | Split supply line or a failed inlet valve | Line or valve replaced, floor checked |

An ice maker is a small machine living inside a big one, and it fails in its own ways: the module’s own motor and thermostat, the inlet valve that meters each fill, the quarter-inch line that freezes at the worst moment. We diagnose it separately from the refrigerator, carry the common modules and valves, and quote it as its own written number — with the $99 credited in.
Water is the story on the Sea Islands. Mineral-heavy supply scales up inlet valves and filters fast, which is why “hollow cubes” and “barely any ice” are the two calls we hear most from Johns Island, Wadmalaw and the beach houses on Folly. The fix is usually a valve and a filter, not a new refrigerator — and we’ll show you the scale so you can see the cause for yourself.
In-fridge ice makers of every major brand, including the through-the-door dispenser models common in Kiawah and Seabrook kitchens. Completed ice maker repairs start from $269, $99 diagnostic included. (Standalone commercial ice machines aren’t something we service.)
Tell us the machine and the symptom. Same-week windows across the Sea Islands, often sooner.
The tech confirms the fault and writes one flat number. Approve it and the $99 becomes a credit.
The truck is stocked for the common faults, so most jobs finish the same visit. If a second visit is needed, there’s no second trip fee.
Full cycle run, area tidied, written warranty in your hand.
Describe the symptom and we’ll give you a realistic starting price over the phone — before anyone drives anywhere.
📞 Call (843) 969-4415Rarely. If the freezer is holding temperature and only the ice has stopped, the fault is almost always in the module, the valve or the fill line — all replaceable without touching the refrigerator’s cooling system.
Low water flow. On the islands that’s usually mineral scale in the inlet valve or a filter that’s past due. Both are quick repairs near the starting price.
No — we focus on the built-in ice makers inside refrigerators. Standalone and commercial ice machines need a specialist, and we’ll tell you that on the phone so you don’t pay for a visit.
Yes. Ice and water share the valve and the supply line, so if one is acting up the other often is too. One visit, one written quote for both.
Two minutes on the form and your repair is in the queue with a real time window. Prefer to talk? The phone is faster.
Mon–Fri 8am–6pm · Sat 9am–3pm
Call (843) 969-4415 with the symptom — weekday windows fill fast, same-week almost always.